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Access and Resource Services

Access Services

  • Facilities

The Library Facilities Office (LFO) team's primary function is to maintain a functional and clean building. To this end, the LFO works closely with various Campus Services divisions on a daily basis. In addition, the LFO operates the mailroom and handles all shipping and receiving.

  • Interlibrary Loan and Course Reserves

The Interlibrary Loan and Course Reserves team supports research, teaching, and learning at Emory and at other institutions by providing the following services:

  • Course Reserves: we create and manage physical and electronic reserve collections to facilitate student access to library resources that instructors have identified as important to achieving their course objectives
  • Electronic Document Delivery: we supply electronic copies of articles, book chapters, etc., requested by Emory students, faculty and staff from eligible physical collections held in the Emory Libraries or Library Services Center
  • Interlibrary Lending: we supply physical and electronic copies of items from Emory's library collections to other libraries, as requested on behalf of their users
  • Interlibrary Borrowing: we locate and obtain physical and electronic items (books, journal articles, etc.) not currently available at Emory, as requested by Emory students, faculty and staff
  • Library Service Desk / Music & Media

The Library Service Desk is the main service point for circulation and reference assistance at the Robert W. Woodruff Library. The Library Service Desk Team manages questions submitted by email or chat through the Ask a Librarian service and assists with the Learning Commons use and access. The Marian K. Heilbrun Music and Media Library is the main service point for Music and Media circulation, audio-visual equipment, audio-visual viewing carrels, the Group Viewing Room, and Reserves assistance. This branch of the Woodruff Library houses the primary circulating equipment collection at Emory and provides video, audio, print, and electronic resources.

  • Operations & Access

The Operations and Access team mission is to provide the Emory community with safe, secure, welcoming environment that enable and enhance learning and studying; we support the mission of the library by ensuring collections and resources are secure, fostering goodwill and understanding of policies, and providing operational support to all departments.

  • Stacks & Science Commons
    • The Stacks team maintains the print collection in the Woodruff Library stack tower and the Matheson Reading Room. Stacks also handles the regular transfer of print material from the stack tower to the Library Service Center to keep a manageable density in the tower. 
    • The Science Commons team staffs and supervises the information/circulation desk in the Science Commons, located in the Atwood (Chemistry) building. The team also maintains the small print collection housed there and participates in the annual Atlanta Science Festival.